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As part of our
continued commitment to Service Improvement we are
pleased to announce a new First Line Support Contact
number for Line Faults, Call problems, Billing and
Broadband support.
08008 49 49 49
The
above number is available from 9am to 6pm Monday to
Friday.
Out of office hours please call;
0845 177
0999
Do you
find Telecoms confusing?
 You
may find that there are many aspects to consider
when choosing a new telephone system or trying to
reduce your costs, with a minefield of minute rates,
connection charges and tariffs. We are here to help
in any way we can. Telecoms has always had the
reputation of being very confusing!
Unlike other providers we have no binding contracts
on calls and line rentals, no call connection
charges and we specialise in low cost Line Rentals
and very competitive call costs.
Hosted
IP Telephony;
Scaleable Solutions and
Huge Business Benefits
Voice
over IP is now being adopted across the board, from
single home office users to small and medium
enterprises and beyond. Businesses are now seeking a
simple to use telephone system rather than the out
dated traditional phone PBX. Hosted VoIP telephony
allows integration with existing PBX systems giving
a gradual transition to a full IP telephony
solution.
Forget the jargon - what are the real benefits of
Hosted IP? Click here
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Compulsory Call Recording for FSA Members!
Does your Call Recording System
Comply with current Regulations?
 From
6 March 2009, to comply with newly introduced UK
Financial Services Authority (FSA) regulations
targeted at combating market abuse, it will be
compulsory for ALL Financial Institutions dealing in
equity, bond and derivatives markets to record and
store telephone conversations (excluding mobiles and
other hand-held devices) and any electronic
communications (including e-mail, instant messaging
and faxes) relating to client orders and retain the
files for six months. Read more articles below:
Why Record Your Telephone Calls?
Call Recording for Small Businesses
How will Call
Recording help my Customer Service
General
guidance concerning the issues surrounding the
recording of telephone calls
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How we
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